Privacy policy
Privacy Policy in La Joie Homebase ltd:
This privacy policy (“Privacy Policy”) explains how La Joie Homebase ltd (“La Joie Homebase” “we,” “us,” and/or “our”) collects, uses, and discloses information from individuals, and partners (“you” and/or “your”), including community owners (“Creators”) and community members (“Members”), who use our website, app, and/or other online products or services that link to this Privacy Policy (collectively, the “Services”). Beyond the Privacy Policy, your use of the Services is also subject to our Terms of Service.
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Part of the Services include enabling certain Creators to form communities (each, a “Community”) and to make these Communities available to others on the Services. This Privacy Policy does not apply to your activity or data processed within a Community or any information you disclose to a Community.
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We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases (for example if we plan to use your information in a way that materially differs from this Privacy Policy), we will provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).
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We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with La Joie Homebase to stay informed about our information practices and the choices available to you.
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When our Creators use the Services to set up accounts for their Members, or submit, manage, or otherwise use content relating to our Creators’ data, we have contractually committed ourselves to only process such information on behalf of and under the instruction of the respective Creator. Where applicable, this means that the Creator is the “data controller” or “business," and we use such information as a "processor" or "service provider." This Privacy Policy does not apply to such processing, and we recommend you read the privacy policy of the respective Creator if their processing concerns your personal information.
When you use the Services, we may collect the following types of information from and about you. Some of this information may be considered “personally identifiable information,” “personal data,” or “personal information,” meaning it reasonably identifies you or your device or could reasonably be linked or associated with you.
Company Information:
La Joie Homebase Ltd.
Chancery Station House, 31-33 High Holborn, London, WC1V 6AX, England
hello@lajoiehomebase.com
Data Collection
We use the information, including personal information, we collect about you to:
We may also collect identifiers, such as your name, email address, and other information you choose to provide, when you participate in any interactive features of the Services (like send us a message, email or call), fill out a form, publish statements on our platform, participate in a contest or promotion, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve the Services.
Member Content. We may collect content and information Members disclose through the services we provide when Members submit information or content, such as by commenting on a blog or participating in online communities, or when Members otherwise interact with any of the services or systems, we may utilize to provide our services.
If you make a payment, we ask for your credit card information, but we do not collect it as such services are provided to us via third-party service provicers. Your credit card is passed directly to our payment processor. We do not store this information on our servers.
Commercial Information. Commercial information, such as your purchase history, including records of products you have purchased or are considering purchasing from us, services you have provided or have had provided to you, transactional information when you make a purchase (i.e., services provided, product details, purchase price, and date and location of the transaction).
Geolocation Information. We may collect your country of residence and and derive the approximate location of your device from your IP address. We may combine this information with other location-based information, such as your billing or postal code.
Information from Third-Party Sources. We may also obtain information about you from other sources. For example, we may collect information about you from third parties, including but not limited to mailing list providers and publicly available sources.
Purpose of Data Collection:
Personal information may be collected to provide services for our clients and for our customer support and marketing services.
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provide, maintain, and improve our services and to enhance and personalize your experience;
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process, complete, and maintain records on transactions;
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provide our Members, service providers, and online communities the information needed at a time. Other service providers working with us may use your personal information for their own purposes, such as to provide you with content, discussions, events, and memberships;
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send you technical notices, updates, security alerts, and support and administrative messages;
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respond to your comments, questions, and requests, and to provide customer service;
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communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you;
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monitor and analyze trends, usage, effectiveness and activities in connection with the services we provide, including our offers, advertising, communications features, and customer service;
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generate deidentified or aggregated data for any lawful purpose;
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detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of La Joie Homebase
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facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
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link or combine with information we get from the services we provide and from others to help understand your needs and provide you with better service
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maintain appropriate records for internal administrative purposes or any legal purposes; and
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carry out any other purpose described to you at the time the information was collected or permitted by law.
Data Sharing
We may share such data within our company, partners and such third-party service providers, and always only with people who necessarily need to know some or any of the data to process services we provide in our company.
We do not disclose information we collect from or about you, including personal information, except as follows, as otherwise described in this Privacy Policy, or at the time of collection.
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Partners and Affiliates. We may disclose any information we receive to our partners, corporate affiliates, parents, or subsidiaries for any purpose described in this Privacy Policy.
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With Service Providers. We may disclose your information to vendors, consultants and other service providers under contract who help with our business operations or who we provide services to (such as web hosting and operations of the app, IT, to process opt-out requests, to assist us in responding to consumer requests for access, deletion, or correction of information, direct mail and email distribution, site analytics, operations or legal and compliance services, and customers purchasing services from La Joie Homebase).
With Data Analytics and Aggregation Vendors. We may disclose aggregated information that does not include your personal information, and we may otherwise disclose non-identifying information such as general (non-specific) geographic location, device/browser technology, onsite behavior, population data, user segmentation, survey results, and log data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information disclosed in this manner will not contain your personal information.
With Legal and Law Enforcement. We may disclose information collected about you with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Creator or Member to legal liability or if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
In Connection with a Change of Control. We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
Social Sharing Features
The Services may offer social sharing features and other integrated tools, which let you share actions you take on the Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
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Third-Parties
The Services may contain links to other websites, including our affiliated or co-branded web sites. Other websites may also reference or link to the Services. These other websites may not be controlled by us. We encourage you to read the privacy policies of every website or mobile application that collects personal information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites or mobile applications. Visiting these other websites is at your own risk.
Data Retention
Personal information will only be kept upon the time of necessarily needed for any or such information and not any longer.
Data Security
We take our data security very seriously in our company and protect any and all data with most significant and careful way. Any and all data is stored according to the laws of UK and EU rights. Personal data is only collected when it is necessary to process such a service that necessarily needs certain information. Data Security is performed through careful consideration and with proceeding access controls.
We make reasonable efforts to protect your information by using security measures designed to safeguard the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
Additional Notice
If you are located in the EEA,EU, UK, or Switzerland, or otherwise engage with our European operations, please see the European Privacy Policy for additional European-specific privacy information, including what constitutes your personal data, the lawful bases we rely on to process your personal data, how we use cookies when you access the Services from the EEA, UK or Switzerland, our data retention practices, and your rights in respect of your personal data.
La Joie Homebase ltd is responsible for processing your information. If you have any questions, comments or concerns about our Privacy Policy, you may email us at hello@lajoiehomebase.com